Terms of service
Last updated: October 5, 2026
Effective date: October 5, 2026
1. Agreement
These Terms of Service ("Terms") apply to your use of https://nomogap.com (the "Site") and to any purchase you make through it. The Site is operated by NOMOGAP GLOBAL LLC, a Wyoming limited liability company, doing business as NOMOGAP ("NOMOGAP", "we", "us", "our"). By using the Site or placing an order, you agree to these Terms, our Shipping Policy, our Refund & Return Policy, and our Privacy Policy. If you do not agree, please do not use the Site or place an order.
2. Eligibility
You must be at least 18 years old, or the age of majority where you live, to place an order.
We ship to the 48 contiguous US states + Washington, DC only. We do not ship to Alaska, Hawaii, Puerto Rico, other US territories, APO/FPO/DPO military addresses, or addresses outside the United States. We also cannot deliver to P.O. boxes. If an order has a shipping address outside our delivery area, we may cancel it and refund you in full.
3. Products and descriptions
We try to describe and show every product accurately. Colors and details may look slightly different on your screen, and sizes and measurements are approximate. Our faux olive trees are artificial plants, not live plants.
The place an item ships from tells you where it is stored and sent from, not where it was made.
If an item arrives damaged, defective, or wrong, or part of your order is missing, tell us within 7 calendar days from delivery (photo required, no need to return the item). Once we confirm the problem, you can choose a replacement or a full refund for the affected item, as described in our Refund & Return Policy.
4. Prices and payment
Prices are in US dollars.
Shipping: Free shipping on all orders within our delivery area (see Section 2).
Sales tax: Where we collect sales tax, the amount is shown at checkout before you pay.
We may change prices at any time before you place an order. If a product is listed at an incorrect price because of an error, we may cancel the order and refund any amount you paid. Payments are processed by third-party payment providers and are subject to their terms.
5. Orders
Your order is an offer to buy. We may refuse or cancel an order, for example if a product is unavailable, if there is a pricing error, if the shipping address is outside our delivery area, or if we suspect fraud. If we cancel an order after you have paid, we will refund you in full to your original payment method within 7 business days.
To cancel an order, see our Refund & Return Policy. If you change your mind about an item, you can ask to return it within 30 days from delivery, subject to the conditions in our Refund & Return Policy. You pay the return shipping, and you must contact us first for a return address.
6. Shipping and risk of loss
Your order ships from a partner warehouse in the United States:
| Items | Ships from | Estimated delivery time after you order |
|---|---|---|
| Faux olive trees and willow baskets | A US warehouse | About 4–8 business days |
Business days are Monday to Friday, excluding US federal holidays. A tree and its basket usually ship in separate boxes, so one order can arrive in several packages on different days. Delivery times are estimates. Weather, carrier delays, and peak holiday periods can add time. Our Shipping Policy explains processing times, tracking, and what happens if a package is late or lost.
If we cannot ship an item within the processing time stated in our Shipping Policy, we will email you before that time runs out and let you choose to wait or to cancel the delayed item for a full refund (or the whole order, if nothing in it has shipped yet), as described in our Shipping Policy.
We are responsible for your order until it is delivered to the shipping address you provided. If a package is lost in transit, we will send a replacement or refund you, as described in our Shipping Policy.
7. Independent suppliers
The products sold on the Site are made and shipped by independent suppliers and fulfillment partners. They ship from a partner warehouse in the United States, as shown in Section 6. Packaging and shipping labels may show a supplier's or warehouse's name or address instead of ours. Please do not send anything back to an address printed on a package. We remain the seller of the products you buy from us, and we are responsible for handling your order, returns, and refunds.
8. Import duties
Faux olive trees and willow baskets ship from a US warehouse, so you will not be charged import duties when they are delivered.
9. Intellectual property
All content on the Site, including text, graphics, logos, and images, belongs to us or our licensors. You may not copy or use it for commercial purposes without our written permission.
10. Acceptable use
You agree not to misuse the Site. This includes trying to gain unauthorized access, interfering with how the Site works, placing fraudulent orders, and using automated means to collect content from it.
11. Reviews and comments
If you submit a review, comment, or photo, you confirm that it is truthful, that it is based on your own experience, and that you have the right to submit it. You keep ownership of what you submit and give us non-exclusive, royalty-free permission to display it on the Site and in our marketing. Nothing in these Terms limits your right to share an honest review of our products.
12. Warranties
What we do for items that arrive damaged, defective, or wrong, or that are missing, is set out in Section 3 and in our Refund & Return Policy. Except as stated there, and to the extent permitted by law, products are provided without additional warranties. Some states do not allow limits on implied warranties, so this limitation may not apply to you.
13. Limitation of liability
To the extent permitted by law, our total liability for any claim relating to a product or order is limited to the amount you paid for that order. Nothing in these Terms limits liability that cannot be limited under applicable law.
14. Indemnity
To the extent permitted by law, you agree to indemnify us against claims arising from your breach of these Terms or your misuse of the Site.
15. Disputes
If you have a problem with an order, please contact us first at support@nomogap.com or +1 (938) 230-1199 so we can try to resolve it quickly.
16. Changes to these Terms
We may update these Terms from time to time. When we do, we will post the new version on this page with a new "Last updated" date. The version posted on the Site when you place an order applies to that order.
17. General
If any part of these Terms is found unenforceable, the rest stays in effect. If we do not enforce a part of these Terms right away, we still keep the right to enforce it later. These Terms, together with the policies listed in Section 1, are the entire agreement between you and us about the Site and your purchases.
18. Contact
- Company: NOMOGAP GLOBAL LLC, doing business as NOMOGAP
- Email: support@nomogap.com
- Phone: +1 (938) 230-1199
- Business mailing address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
- Website: https://nomogap.com
This is our business mailing address. It is not a returns address, so please do not send products here. For a return, contact us first and we will email you the correct return address for your item.