Contact information

Last updated: October 5, 2026
Effective date: October 5, 2026

Business details

  • Legal name: NOMOGAP GLOBAL LLC (a Wyoming limited liability company), doing business as NOMOGAP
  • Store: NOMOGAP — https://nomogap.com

How to reach us

  • Email: support@nomogap.com
  • Phone: +1 (938) 230-1199
  • Response time: We reply to messages within 2 business days. Business days are Monday to Friday, excluding U.S. federal holidays.

Email is the best way to reach us. If your question is about an order, please include your order number (for example, #1001).

Business address

NOMOGAP GLOBAL LLC
30 N Gould St Ste R, Sheridan, WY 82801, United States

This is our business mailing address. It is not a returns address. Please do not send products here. If you need to return something, contact us first and we will email you the correct return address for your item. Returns sent to any other address, including this one or an address printed on your package or shipping label, cannot be accepted.

If there is a problem with your order

Email support@nomogap.com with your order number and a short description of the problem.

  • Damaged, defective, wrong, or missing item: tell us within 7 calendar days of delivery and include a photo. Once we confirm the problem, you can choose a replacement or a full refund. You do not need to send the item back. If your order came in more than one package, please check that all packages have arrived before reporting an item as missing.
  • Changed your mind: you can ask to return eligible items within 30 days of delivery if they are unused, undamaged, and complete in their original packaging. Please contact us first and do not send anything back before we reply. Return shipping is paid by you.
  • Late order or tracking not updating: email us and we will look into it.

Faux olive trees and willow baskets ship from a US warehouse. A tree and its basket may arrive in separate boxes, so one order can arrive in several packages on different days.

Full details, including delivery estimates and what we do if an order is delayed, are in our Shipping Policy and our Refund & Return Policy. If anything goes wrong, please contact us before opening a dispute with your bank, card issuer, or payment provider. We can usually resolve it faster.