Contact us

We're happy to help with questions about our products, your order, shipping, or returns. Send us a message using the form below, or email us directly.

Email: support@nomogap.com

Phone: +1 (938) 230-1199

We reply to messages within 2 business days. Business days are Monday to Friday, excluding U.S. federal holidays.

Email is the best way to reach us. If your question is about an order, please include your order number (for example, #1001).

Damaged, defective, wrong, or missing item?

Email support@nomogap.com within 7 calendar days of delivery with your order number, a short description of the problem, and a photo. Once we confirm the problem, you can choose a replacement or a full refund for the affected item. You do not need to send the item back. If your order came in more than one package, please check that all packages have arrived before reporting an item as missing.

Where is my order?

When each package ships, we email you its tracking number. You can also check your order status from the link in your order confirmation email or on our Track your order page. If your order is late or its tracking is not updating, email us and we will look into it.

Full details, including delivery estimates and what we do if an order is delayed, are in our Shipping Policy and our Refund & Return Policy. If anything goes wrong, please contact us before opening a dispute with your bank, card issuer, or payment provider. We can usually resolve it faster.

Business address

NOMOGAP is operated by NOMOGAP GLOBAL LLC, a Wyoming limited liability company.

30 N Gould St Ste R, Sheridan, WY 82801, United States

This is our business mailing address. It is not a returns address, so please do not send products here. If you need to return something, contact us first and we will email you the correct return address for your item. Returns sent to any other address, including this one or an address printed on your package or shipping label, cannot be accepted.